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Support Meta Box Group Admin slowness with metabox group

  • Creator
    Topic
  • #22532
    Resolved FED
    Participant

    I have a pretty complex system of grouped metaboxes. They show/hide based on a template dropdown and generally, it all works really well. Over time, though, the admin has slowed to a crawl. I’ve been taking other mitigation steps (increating memory limits and max_execution_time, limiting the WP heartbeat, etc).

    However, I believe that it’s the metaboxes that are taking extremely long to load. And in the console, I can see tons of messages relating to things like “Found 2 elements with non-unique id”. I’m wondering if anything can be done to help with this. My content editors are at their wit’s end with the slowness and I’m out of ideas for what to do to help them.

    Any suggestions/ideas would be much appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Author
    Replies
  • #22539
    Long Nguyen
    Moderator

    Hi,

    Please follow this guide to know how to create the staging site https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/.

    Then share the credentials (Admin site and FTP account) via this form https://metabox.io/contact/. I will take a closer look and give a quick response.

    #22606
    FED
    Participant

    Hi, due to the sensitive nature of the website I support, I can’t provide access like this. Could I hop on a video call and walk you through some of the admin? Would that be useful?

    #22614
    Long Nguyen
    Moderator

    Hi,

    Please share the code that created the group, some screenshots of the console tab, and the list of plugins active (in Tools > Site Health > Info > Active Plugins). You can also deactivate all plugins except Meta Box, MB extensions and recheck the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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