Cancel and Refund

Ryan Earls
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  • December 29, 2020 at 4:27 AM #23750
    Resolved Ryan Earls
    Participant

    I sent an email requesting a refund for

    Order Reference: ELI201202-3434-54144

    but still haven't heard anything back or received it.

    Update?

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  • December 29, 2020 at 9:21 AM #23753
    Long Nguyen
    Moderator

    Hi Ryan,

    Would you mind telling us what doesn’t work for you? If you have any feedback, suggestions for us, we would love to hear that.

    Thanks.

    December 29, 2020 at 11:31 AM #23756
    Anh Tran
    Keymaster

    By the way, we haven't received any email from you. Can you please take a screenshot of your sent email and send us a copy to support@elightup.com? Thanks.

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