Custom Fields
Re-Envisioned
Support General Fresh Install json errors

  • Creator
    Topic
  • #26801
    Resolved NorCal
    Participant

    Doing a fresh install and first time using. WP 5.7 php 7.4 Have the AIO plugin installed and the license is activated. I figured I’d test out using your Recipe Case study:
    https://metabox.io/wordpress-create-recipe-with-meta-box-plugin/#more-24701

    When I get to add new custom fields The “fields” and “settings” tabs only show “loading fields/settings, please wait”
    But they never load. In the error console the only thing showing are three json errors:
    Uncaught (in promise) SyntaxError: JSON.parse: unexpected non-whitespace character after JSON data at line 1 column 218 of the JSON data
    repeated for column 470514 and column 1953

    So I’m stuck!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Author
    Replies
  • #26807
    Long Nguyen
    Moderator

    Hi NorCal,

    Thank you for reaching out.

    Please follow the step Debugging Information here https://metabox.io/support/topic/how-to-create-a-new-topic/.

    Then share some screenshots and error logs, I will help you to investigate the issue.

    #26842
    NorCal
    Participant

    thank you I had done that already however it turns out that it was a php warning which I had erroneously dismissed as not relevant. One of the other plugins which I had already deactivated, required allow url include and metabox won’t work properly if this is enabled. Disabling it resolved the issue.

    #26853
    Long Nguyen
    Moderator

    Glad to see it works. Let me know if you have any questions.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.