Custom Fields
Support General Fresh Install json errors

  • Creator
  • #26801
    Resolved NorCal

    Doing a fresh install and first time using. WP 5.7 php 7.4 Have the AIO plugin installed and the license is activated. I figured I'd test out using your Recipe Case study:

    When I get to add new custom fields The "fields" and "settings" tabs only show "loading fields/settings, please wait"
    But they never load. In the error console the only thing showing are three json errors:
    Uncaught (in promise) SyntaxError: JSON.parse: unexpected non-whitespace character after JSON data at line 1 column 218 of the JSON data
    repeated for column 470514 and column 1953

    So I'm stuck!

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  • Author
  • #26807
    Long Nguyen

    Hi NorCal,

    Thank you for reaching out.

    Please follow the step Debugging Information here

    Then share some screenshots and error logs, I will help you to investigate the issue.


    thank you I had done that already however it turns out that it was a php warning which I had erroneously dismissed as not relevant. One of the other plugins which I had already deactivated, required allow url include and metabox won't work properly if this is enabled. Disabling it resolved the issue.

    Long Nguyen

    Glad to see it works. Let me know if you have any questions.

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