Custom Fields
Re-Envisioned
Support General Hitting to trash instead of update (custom fields)

  • Creator
    Topic
  • #32366
    info@ceescoenen.nl
    Participant

    I was too fast and hit delete to trash link instead of the update button. I have look into the database to got the original fieldnames. That is a nightmare.

    What to do when I hit delete in the future again?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Author
    Replies
  • #32367
    info@ceescoenen.nl
    Participant

    No it is something stranger. And not the first time:

    I have this got earlier that all the fields are removed from the Custom Field after that I moved them up and down. After hit save all is removed, only the Field Group page exist without any fields. I have some images of that.

    #32396
    Long Nguyen
    Moderator

    Hi Cees,

    Can you please share some screenshots of the issue? And how to reproduce it?

    #32397
    info@ceescoenen.nl
    Participant

    https://paste.pics/F73NU

    https://paste.pics/F73O6

    Here you see. And it was not hitting the delete button, the the complete Fieldgroup was removed.
    I can't reproduce this, but it wasn't the first time (see earlier post).

    The only thing I did was moving the fields and hit save.

    #32423
    Long Nguyen
    Moderator

    Sorry but I do not understand the issue totally. If you create new fields but do not save them for the first time, they will be removed from the field group if you click the "Move to Trash" button.

    #32424
    info@ceescoenen.nl
    Participant

    Hi Long,

    No.

    I add the first two fields and save them.
    Another day I add two extra fields and save the again.
    After that I move the fields (the last two to the beginning).
    When I hit save the total Custom fields are empty.

    #32435
    Long Nguyen
    Moderator

    Hi,

    I'm not able to reproduce this issue on my end. Screen record https://www.loom.com/share/c34bf6a6bb9546bdbc8f0d66c31aefc6

    Can you please try to do that and take a screen record of this issue?

Viewing 6 replies - 1 through 6 (of 6 total)
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