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Support MB Frontend Submission Media Advanced Plugin Not Working

  • Creator
    Topic
  • #22163
    swartjie
    Participant

    Hey Guys,

    Can you please assist, I’ve been struggling for a while…
    On a client’s site the front-end submissions are failing when a client uploads a file using the Image Advanced field.

    It does not look like the file even uploads to the media library, but I did try making the user an admin to check permissions, but that did not resolve the issue…
    The form is for a user custom form not a post type, I can manage the media from the back-end user form, but not from the front-end

    Any advise would be amazing?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Author
    Replies
  • #22167
    Long Nguyen
    Moderator

    Hi,

    Please deactivate all plugins except Meta Box, Meta Box extensions and switch to the default theme of WordPress (Twenty Twenty) then upload an image with the admin user again.

    Let me know how it goes.

    #22319
    swartjie
    Participant

    Hey Long. Would it be possible for you guys to login and help check? We’re under a bit of pressure with it and when disabling the pugins and switching the theme it still did the same thing

    #22321
    Long Nguyen
    Moderator

    Hi,

    Please follow this guide to know how to create the staging site https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/.

    Then share the credentials (Admin site and FTP account) via this form https://metabox.io/contact/. I will check it out.

Viewing 3 replies - 1 through 3 (of 3 total)
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