Meta Box Tabs Update will not work

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  • May 28, 2020 at 4:35 PM #19877
    Resolved Alkoto GmbH
    Participant

    WordPress Version 5.4.1

    Hello i can not Autoupdate Meta Box Tabs in WordPress installation, can you help me? Thanks Thomas

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Viewing 5 replies - 1 through 5 (of 5 total)
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  • May 29, 2020 at 10:04 AM #19899
    Long Nguyen
    Moderator

    Hi,

    Could you please let me know what the problem with updating the plugin Meta Box Tabs? I've tested to update the plugin again but not see any problem.

    October 19, 2020 at 10:26 PM #22466
    alexmox
    Participant

    Hi, I'm having a similar issue when trying to update Meta Box Tabs plugin required for Oshine to work properly. I'm stuck in version 1.1.6 and requires 1.1.7 but manual installation would show an error on both the plugin section and Oshine's plugin update tab.

    Thanks

    October 20, 2020 at 9:41 AM #22469
    Long Nguyen
    Moderator

    Hi Alex,

    I see the same issue on this topic https://wordpress.org/support/topic/cant-update-metabox-tabs-plugin/.

    Have you contacted the plugin/theme Oshine to get support in this case? It's a premium product and uses our plugin Meta Box Tabs as a library so they would know where the issue comes from.

    Also, please post the error here. It might help us to have a sight of the issue.

    October 20, 2020 at 6:18 PM #22481
    alexmox
    Participant

    Hi Long,

    Well, actually there's not an error message per se. Once you hit on update, it proceeds to do so but remains in the same 1.1.6 version still after the update process.

    October 21, 2020 at 8:40 AM #22490
    Long Nguyen
    Moderator

    Hi Alex,

    You can manually update by login here https://metabox.io/my-account/. Then download the newest version of the Meta Box Tabs plugin 1.1.8 > back to the Plugins page > deactivate and delete the current version of this plugin > Click Add new and install the new version.

    Recommend creating a backup before updating anything https://wordpress.org/plugins/updraftplus/.

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