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Support › Meta Box Builder › Metabox content not showing in MB Builder
Hello,
I purchased and installed Meta Box (4.7.2) on Friday on a new WordPress installation (4.3.1). Created 1 Meta Box with Meta Box Builder (2.0.1) with 4 tabs (0.1.5) and about 5 fields under each tab.
Drag and drop seemed a little glitchy (field disappears when not dropped in exactly the right spot) but it worked great overall and above all very quickly.
Today on Monday I go to Dashboard > Meta Boxes and click on the title of the single Meta Box I created. It loads and displays. But clicking on one of the field items on the left doesn't add a new item on the right anymore.
After going to a different page in the Dashboard and retrying the above, it still doesn't work. Later today I go to try it again and after clicking on the 1 Meta Box title, the meta box content doesn't display anymore at all. When I view the source code of that page, I can see my tabs and fields in between script and CDATA tags right before several other Meta Box scripts before the closing body tag, but they're not being displayed on the page itself.
When I go to a post of the custom post type I assigned this meta box to, the fields are still there and seem to save (new) field data properly.
This happens in Chrome (47.0.2526.73 m) and IE (11.0.9600.18097).
Any advice? Thanks in advance!
Hi tfmwa,
Thanks for reporting that bug. Can you please export that meta box file and email to me ([email protected]) or better give me your site credentials via contact form then I can check it.
Best regards
Tan
Not too sure how to export, but I sent you login details at your email address.
Tan has looked into this and informed me that a fix will be released within 24 hours. My website partner and I really appreciate the level of support provided in this case. Looking forward to the patch. 🙂
I have fixed bug on your site, if you have other bugs/requests. Feel free to contact me on this forum or my email.
Thank you
Hi Tan,
The Meta Box is indeed showing up again. Thank you.
I'm just wondering if the fix was on the side of the website settings or somewhere in the plugin (because the plugin versions are still the same). I'm asking because we'll probably be implementing meta boxes across several sites with similar configurations (WordPress, same hosting, etc). And I'd prefer to handle those without adding to your support work. 🙂
Hi Guido,
This bug is on this plugin itself, happened when add two elements with same ID. Just update to the latest version (2.0.2) and it will work.
Best regards
Tan
Thanks for clearing that up. And thanks again for the awesome support.