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Support General Refund request

  • Creator
  • #32537
    Resolved Ioannis Andriopoulos

    Hello, I would like to request a full refund. There is some incompatibility with another plugin we use and the elementor widget bar stopped loading, so we can't really use it.

    Thank you.

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  • Author
  • #32590
    Long Nguyen


    Can you please let me know which plugin that you are using with Elementor? And how to reproduce the issue? I will take a look at this issue and see there is something we can improve from our end.


    Hello Long,

    We were trying to use a combination of Crocoblock (Jetengine) and Metabox. This couldn't work as mentioned so we decided to start porting all our code to use Crocoblock's infrastructure. Please proceed with the refund.

    Long Nguyen


    I've issued you a full refund. Let me know if you need anything further!

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