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  • Creator
    Topic
  • #22458
    Resolved Razib
    Participant

    Hi, I’ve purchased Lifetime Bundle, Now download sections look like empty – https://prnt.sc/v27oqv
    Please help me with this issues ASAP.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Author
    Replies
  • #22459
    Anh Tran
    Keymaster

    Hi Razib,

    Probably the email you used to purchase isn’t the same as your current account email. Please let me know both emails, and I’ll merge them for you.

    #22460
    Razib
    Participant

    I’ve updated profile information. Same email address in profile & billing information.

    Thanks

    #22494
    Anh Tran
    Keymaster

    Hi Razib,

    I get your email, but that’s the current email only. Do you remember the email that you used to purchased the Lifetime Bundle? Or can you forward the purchase confirmation email to us via support@elightup.com?

    #22639
    Razib
    Participant

    Yeah I sent the purchase confirmation email to support@elightup.com, please check

Viewing 4 replies - 1 through 4 (of 4 total)
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