Sorry, you don't have any downloads. - Support Fourms - Meta Box

This topic has 4 replies, 2 voices, and was last updated 6 months, 2 weeks ago by Razib.

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October 19, 2020 at 5:01 PM #22458

Resolved Razib
Participant

Hi, I've purchased Lifetime Bundle, Now download sections look like empty - https://prnt.sc/v27oqv
Please help me with this issues ASAP.

Thanks
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October 19, 2020 at 5:14 PM #22459

Anh Tran
Keymaster

Hi Razib,

Probably the email you used to purchase isn't the same as your current account email. Please let me know both emails, and I'll merge them for you.

October 19, 2020 at 5:30 PM #22460

Razib
Participant

I've updated profile information. Same email address in profile & billing information.

Thanks

October 21, 2020 at 9:21 AM #22494

Anh Tran
Keymaster

Hi Razib,

I get your email, but that's the current email only. Do you remember the email that you used to purchased the Lifetime Bundle? Or can you forward the purchase confirmation email to us via support@elightup.com?

October 29, 2020 at 5:19 PM #22639

Razib
Participant

Yeah I sent the purchase confirmation email to support@elightup.com, please check
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