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Support MB Blocks Content of MB Block randomly dissapear

  • Creator
    Topic
  • #30387
    info@rootscope.co
    Participant

    Hello,

    we have an issue that content of blocks are deleted randomly by clicking on them. I cannot reproduce full steps because i cannot find any pattern which will invoke this error but it occurs totally random. We have page which consist of multiple custom MB Blocks and somatimes when we click on one of blocks content disappear. Can someone give me an advice what to do?

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Author
    Replies
  • #30393
    Long Nguyen
    Moderator

    Hi,

    Can you please share a screen record if it still happens? You can follow the Debugging Information step here https://metabox.io/support/topic/how-to-create-a-new-topic/ to troubleshoot this issue.

    #30398
    info@rootscope.co
    Participant

    Hi,

    so i finally find out pattern which create this bug. At this link is a video of bug: https://files.fm/f/bbtee8yf7
    You can see that there are two custom MB Blocks and when i click on one of them and wait for loading it is ok. But once i click on first and immediatelly click on second (without waiting for load) it removes content of first one.

    #30404
    Long Nguyen
    Moderator

    Hi,

    I've tried to reproduce the issue on my end but do not experience that. It is possible that the content of the block field is not saved (auto-save). You can try to click on "Save draft" or "Publish" the post and re-check this issue.

    Remember to follow the Debugging Information step https://metabox.io/support/topic/how-to-create-a-new-topic/

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