FAQ

    Pre-sale

  • Does Meta Box need coding to use?

    For basic uses such as creating custom fields, custom post types, and custom taxonomies, you don't need to code because Meta Box provides you with an UI.

    For some advanced techniques, you may need to code.

  • Is Meta Box for developers only?

    No. Every WordPress site creator including developers and beginners who want to save loads of time building custom fields and custom meta boxes can use Meta Box. We have options for people familiar with code and also for those who don't even want to look at it.

  • What are typical uses of Meta Box?

    Meta Box provides a lot of features that help you build various kinds of websites. You can learn more about the case studies for Meta Box here, and see the real applications of Meta Box from our users here.

  • Is Meta Box AIO the best way to get the latest extensions?

    Yes, it is.

  • How many field types does Meta Box support? What is the use of each field type?

    Meta Box provides 40 field types with many useful applications. You can dig into this video.

  • Will Meta Box slow down my website?

    Absolutely not. Meta Box is carefully built with performance in mind. It loads only the needed modules when required and excels even on high-traffic websites.

  • How much does it cost if I want to use Meta Box for unlimited sites?

    You can refer to our pricing page here.

  • Is there any discount when I buy Meta Box?

    Please follow this pricing table!

    License

  • What is the license of Meta Box and its extensions?

    All plugins are released under GNU General Public License version 2+.

  • Can I include Meta Box into my premium themes/plugins?

    Yes. You can use Meta Box in your premium, commercial products, but you have to keep the credit to metabox.io. Link attribution is required.

    IMPORTANT: You cannot include Meta Box in your free products or release/deliver them in public.

  • Can I use Meta Box on multiple websites?

    It depends on the package you buy. You can refer to it here.

  • When I buy the LIFETIME BUNDLE, can I create new licenses?

    Yes. You can create multiple licenses for any bundle you get, including Lifetime Bundle. You can also create “sub-licenses” and manage the number of websites. You can find out more information here.

  • What happens when my license expired?

    The product will continue to work after your license expired. You are free to continue using the product if you like, but you will not receive support and updates for the product any longer.

  • Can I see which domain that my Meta Box plugin is installed on?

    Yes. You can see which domain that Meta Box is active on your My Account page. You also can follow the post about New Licensing System in order to find more related information.

    Refund

  • We will be happy to give you a 100% refund within 14 days of the purchase date if you don’t like the extensions.

    However, refunds are not applied for renewals.

    Download

  • Where can I download the plugin?

    You will receive an email with a link to download the extension after purchasing it.

  • Where can I see all the purchased plugins?

    To see the list of the purchased plugins, please log in to My Account page with your account credentials (which are sent to you after purchasing).

  • How do I update the plugins?

    You can automatically update the plugins or manually update them:

    • Automatic update:
      • Go to My Account page and copy the license key
      • In your WordPress Dashboard, go to Meta BoxLicense and enter your license key
    • Manual update:
      • Go to My Account page and re-download the plugin
      • Upload the plugin to your website and overwrite old files
  • Where can I download the previous versions of Meta Box?

    You can download any versions of Meta Box in wordpress.org here.

    Invoice

  • How can I have an invoice for purchased plugins?

    On My Account page, you'll see links to invoices of the purchases you made. Then you can enter your company details and download the PDF invoices.

    Usage

  • Do I need to install Meta Box core plugin to use extensions?

    Yes. Please go to your WordPress Dashboard > Plugins > Add New and search for Meta Box. Then install and activate it. It's required to use any extensions.

  • Do I need to install Meta Box core plugin if I have Meta Box AIO?

    Yes. Meta Box AIO contains all extensions. You're still required to install and activate Meta Box core plugin to use Meta Box AIO.

  • How to add custom fields, custom post types, and custom taxonomies using Meta Box?
  • Where can I find Meta Box tutorials and case studies?

    You can find our tutorials and case studies on our blog as well as on Meta Box’s Youtube channel.

  • Can I suggest or request a new feature?

    Yes. You can send an email through the Contact Form so that we can add it to our roadmap. Then, you can vote for it.

    Integration

  • Can I use Meta Box fields with a page builder?

    Yes. You can use the custom fields created with Meta Box with page builders.

  • Does Meta Box have integration with other page builders?

    Yes. We have official integration for:

  • Does Meta Box have integration with the DIVI theme?

    Not yet. You can suggest your wanted integration on our Trello.

  • Does Meta Box have integration with other plugins?

    Yes. We have integration for:

  • Does Meta Box have integration with Search & Filter?

    The integration with Search & Filter plugin is on our roadmap. Please vote for it here.

    Currently, we have an integration with FacetWP/FilterWP, which does the same thing as Search & Filter plugin. If you need such functionality, please consider FacetWP/FilterWP.

  • Does Meta Box have integration with Generateblocks?

    Not yet. You can suggest your wanted integration on our Trello.

  • Does Meta Box work with ThriveSuite and Shape ThemeBuilder?

    Not yet. You can suggest your wanted integration on our Trello.

  • Does Meta Box work with Kadence blocks dynamic content features, custom icons features, animate on scroll features, custom fonts features, premium design library features, page-specific scripts features?

    Not yet. You can suggest your wanted integration on our Trello.

  • Does Meta Box work well with other SEO plugins?

    Yes. We have an integration with Rank Math (MB Rank Math). You can find out how to use it to analyze content in this tutorial. We also have an integration with Yoast SEO (Meta Box for Yoast SEO).

  • Does Meta Box work well with other SEO plugins like Squirrly SEO, SEOpress?

    It is available on our roadmap, please vote for it.

  • Can I suggest any integration?

    Yes. You can send an email through the Contact Form so that we can add it to our roadmap. Then, you can vote for it.

    Migration

  • Can I migrate ACF to Meta Box?

    Yes. We have an extension for this purpose named MB ACF Migration. You can read this tutorial to know how to do it.

  • Can I migrate from Pods to Meta Box?

    Yes. You can read this tutorial to know how to move all Custom Post Types and Custom Fields Data from Pods to Meta Box.

  • Can I migrate from Toolset to Meta Box?

    For now, we don’t have a tool for migration from Toolset yet. But, if you are a developer, you just need to change the ID of the fields. Then, Meta Box will receive those fields.

  • Can I migrate from JetEngine to Meta Box?

    For now, we don’t have a tool for migration from JetEngine yet. But, if you are a developer, you just need to change the ID of the fields. Then, Meta Box will receive those fields.

  • How can I bulk import data to Meta Box?

    Here is an example of how to bulk import data to Meta Box.

  • Can I add the content of custom fields via shortcode?

    We have a shortcode to show custom fields data. Or you can use our MB Views extension to create a shortcode to get values from multiple fields and show them in page builders.

    Comparisons

  • What are the differences between Meta Box and ACF? Are there any features that Meta Box supports but ACF doesn't?

    There are a lot of differences between Meta Box and ACF, and Meta Box has some outstanding features. In this comparison of Meta Box & ACF, you can see all of the information.

  • What are the differences between Meta Box and Toolset?

    There are a lot of differences between Meta Box and Toolset. You can see it in this comparison.

  • What are the differences between Meta Box and other plugins?

    There are a lot of differences between Meta Box and other plugins. You can see more detailed information in this file.

    Support

  • Do you support via email?

    Unfortunately, no! We use only forum support.

  • How long will I receive updates and support?

    You will receive updates and support as long as your license is active.

  • What is your response time?

    We will respond within 24 hours.