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Support MB User Profile Frontend Edit User form not working

  • Creator
  • #23869
    Resolved mdee4

    I'm using a shortcode from the MB User Profile extension to allow users to edit their user custom fields from the frontend. I'm using the Astra Theme, the site is built with Beaver Builder/Themer, and I'm on WordPress 5.5.3 / PHP 7.4.

    When trying to submit the frontend form, the page refreshes, but no success message appears and the fields are not updated. I turned on WP Debug, but I didn't notice any errors.

    Here's a video showing the custom fields I added for Users and the id's for each field, as well as what happens when I try submitting the form: http://files.digitalfocusseo.com/SJEwbi

    The funny thing is that sometimes the form submits fine, but most of the time it does not.

    Any ideas on why this happens or how I can fix this? Thanks for any help!

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  • Author
  • #23873
    Long Nguyen


    I've tested the shortcode mb_user_profile_info again on my local site but not see any issue. Please deactivate all other plugins, leave Meta Box, Meta Box, and switch to the default theme of WordPress (Twenty TwentyOne) then check the issue again.

    If it still does not work please do the step Private Website Info https://metabox.io/support/topic/how-to-create-a-new-topic/.

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